Last December 2025, we launched the upgraded website for Seascape Resort & Hotel. It was a big step for my client because the site is no longer just a brochure. It now accepts real bookings in real time. Once the site went live, the real work quietly began.
This month (January 2026) marks the first Seascape GQ Site Care and Maintenance for their website.
In most of my web design and development projects, I include three months of complimentary site care. This time allows me to observe how the site behaves after launch. It also gives enough room to catch and fix small issues that usually appear only when real users start interacting with the site.
For the Seascape GQ website, we extended this to five months. The reason is simple. This is a transactional site. It works differently from a service-based website that only collects inquiries. When bookings, payments, and customer data are involved, ongoing maintenance becomes more important.
The first month is not about changing the design or adding new features. It is about monitoring and reviewing what actually happens after launch. I check how bookings come in, how the system handles orders, and whether updates cause any issues. A site can look fine on day one, but real usage always tells a better story.
What Site Care for an Ecommerce Actually Means
A lot of people think WordPress or similar CMS in general just runs itself. You set it up, maybe update a plugin/extensions here and there, and call it a day. And sure, for a basic blog or portfolio site, you might not prioritize that for a while. But for an ecommerce site? That approach is asking for trouble.
Site care & maintenance is really about watching over your website like you’d watch over anything valuable. You’re checking that everything still works. You’re making sure updates don’t break things. You’re monitoring speed and security. You’re testing the parts of the site that matter most, which in Seascape’s case, means the booking system and the product checkout.
Think of it like maintaining a car. You do not just drive it until something breaks. You change the oil. You check the tires. You pay attention to strange sounds. A WordPress site, especially an ecommerce site running on WooCommerce with a maintenance plan, works the same way.
Why WooCommerce Is Different
Here’s what I’ve learned over the years. A regular WordPress site and a WooCommerce WordPress site require different approaches when it comes to maintenance.
With a standard WordPress site, you can usually update plugins and themes without too much worry. Maybe something breaks occasionally, but it’s usually fixable pretty quickly. The site doesn’t have moving parts that involve customer transactions.
But WooCommerce adds layers of complexity. You’ve got payment gateways. Shopping carts. Product databases. Inventory systems. Booking calendars in Seascape’s case. All of these pieces have to talk to each other perfectly, every single time.
So when you’re doing WooCommerce maintenance, you can’t just hit “update all” and hope for the best. You need an actual process.
The 2 Critical Steps Most People Skip in WooCommerce Maintenance
In this post, I’ll share some of the extra and important steps needed to maintain a WordPress ecommerce website. I won’t cover the usual basics like backups, core updates, theme and plugin updates, or security checks. I already have a separate post that goes through how to maintain a WordPress website. Here, we’ll focus only on the essentials that matter most for an ecommerce site.
1. Enabling Maintenance Mode
This is something I want to really emphasize because I see people skip this step all the time. Before you do any significant updates on a WooCommerce site, you need to enable WordPress maintenance mode.
I know it seems like overkill. It’s just an update, right? But here’s what can happen if you don’t. Let’s say you’re updating WooCommerce or a payment plugin, and right in the middle of that update, a customer tries to complete a booking. Their transaction could get stuck. Data could get corrupted. They might get charged without a confirmation. Or the booking might not save properly.
None of those things are acceptable when you’re running a business that depends on online transactions.
Before I touch anything on Seascape’s site, I put it in maintenance mode. Visitors see a simple “we’ll be right back” message, and that alone prevents a lot of potential headaches.
Of course, this maintenance was planned ahead of time. I cannot just place the site in maintenance mode without notice. Everything was coordinated with my client two weeks in advance so they could plan around it properly. We also added a simple popup to notify guests and users that scheduled maintenance would be happening.
2. Heavy Testing After Every Update
After the backups, updates and site health checks are done, we don’t just disable maintenance mode and walk away. That’s where a lot of people mess up. You have to test everything.
I believe this applies to every website, not just ecommerce sites. Whether it is a simple blog, a brochure site, or a service-based website, this process still matters. I just want to emphasize that it becomes even more important for websites with heavy transactions.
I’m going to be honest with you. Testing is boring. It takes time. It’s repetitive. And when everything looks fine on the surface, it’s really tempting to skip it.
But with a WooCommerce site, you absolutely cannot skip testing.
After every round of updates on Seascape’s site, I go through what I call a transaction types test. This means running through the site the same way a real guest would. Test bookings are created, products are added to the cart and taken through checkout, different payment methods are tested when available, confirmation emails are checked, and bookings are verified to appear correctly in the system.
For emails, Seascape’s notifications are sent through an SMTP, which allows us to monitor and ensure they are delivered properly.
Sometimes everything works perfectly. Great. But sometimes I catch things. Maybe a plugin update changed how the checkout button looks. Maybe a notification email isn’t formatting correctly. Maybe the booking calendar is showing the wrong timezone.
These aren’t always obvious problems. A customer might not even mention them. They’ll just abandon their cart and book somewhere else. That’s lost revenue because someone didn’t take ten minutes to test after an update. That is why testing is always on my WordPress website maintenance checklist.
Site Care Is Quiet Work, and That Is a Good Thing
The best site care months feel boring. No crashes. No lost orders. No panic. That is how it should be.
The first month of SGQ Site Care has been about stability. Watching. Testing. Making small adjustments before they become big problems. WooCommerce sites do not need daily changes. They need steady care, consistent monitoring and maintenance to keep everything running smoothly. If your site sells, books, or accepts payments, maintenance is part of the job. Not an extra. Not an afterthought.
If there’s one thing I want you to take away from this, it’s that maintaining a WooCommerce site is different from maintaining a regular WordPress site. It requires more attention, better processes, and actual testing after updates. WordPress under maintenance mode isn’t just a suggestion. It’s a necessary step to protect your transactions and your customers.
Whether you handle it yourself or work with a WordPress website maintenance company, just make sure it’s getting done. Your site, your business, and your customers will thank you for it.
